- Customer satisfaction is our goal, therefore, we accept returns for exchange or refund within 90 days of purchasing the item. Our return policy ensures you are protected.
- Return shipping cost is to be paid by the customer unless the item was delivered defective. This is a standard part of our return policy.
- When the returned item is received and inspected, we will issue a refund for the value of the item only (initial shipping cost will not be refunded). If the item was shipped with free shipping promotion, a restocking fee up to 20% will be deducted from the refund amount unless the item was delivered defective. Please review our return policy for more details.
- If an item was incorrectly shipped by us or delivered damaged, please contact customer service within 14 days as part of our return policy.
- A restocking fee up to 20% will be deducted from the refund if the package was returned to us due to a wrong shipping address. Our return policy covers these circumstances.
Warranty Policy
- All items at CeilingFanSwitch.com are covered by 1-Year limited warranty
- Warranty starts from the date of purchase and covers the original purchase only
- If the item purchased gets defective within 1-year of purchase date, you will get one replacement only (not multiple replacements)